Often times companies will offer you a suite of services, a guarantee, or otherwise make promises to you. But without a team or policy backing up these policies, what good do they actually do? At VirtualShield, we want our customers to know that we fully stand behind what we say.
If you find a virus on your computer that still persists even after running a scan with VirtualShield's software, contact our support team. We will work with you to remote into your computer to try to solve the problem and remove the viruses.
If we cannot remove a virus or infection that was found on your computer, and as long as you have had VirtualShield installed and running before the virus was found, you are entitled to a full refund from your most recent renewal date, or 1 year, whichever comes first.
We understand the importance of customer support. That's why we offer 24/7 support to help you with any questions or issues you may have.
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Simply put, a computer virus is a piece of code that is hidden from the end-user and designed to infiltrate your computer. VirtualShield offers protection from viruses found in email attachment, software downloads, and even insecure websites.
No opt-in or activations are required. Simply sign up, download our application, turn on your protection, and you're good to go. It's that easy.
We really do put our money where our mouth is. Learn about the best guarantee in the industry.
We truly pride ourselves in offering industry best customer support. We start by offering 60-days to try our service, risk free
